When we encounter cross-cultural differences like the indirect communication style featured in my recent post on the rule of three we have a choice. You either complain about the difference and become frustrated or seek to understand it better and adapt.
Effective communication requires engagement from both ends of the communication cycle—both the ability to send a message and receive feedback from your audience. Using this cycle to reach a common understanding is more of an art than a science—even when we communicate with others from our home culture. However, it is even more challenging when communicating cross-culturally in China.
Social media is impacting societies across the globe, but China's social technology landscape is unique and largely unknown to those outside China. Honestly, how many people outside of China have ever heard of any of the popular social technology brands listed in the image below?
What makes WeChat innovative is not only that it offers first rate messaging features, but more importantly provides easy access to other valuable services.
The first two parts of this series outlined the importance social media tools in China and drilled down into what makes the WeChat messaging platform so innovative. This post will focus on practical tips for using any social tool to drive deeper connections and more effective interactions with your Chinese colleagues.